Hotel Internship Program is cohosted by Division of International Cooperation and Exchange and School of International Economy and Tourism Management for non degree exchange students. Since 2016, more than 10 international students from Mexico, Bulgaria, Malaysia had joinet the program to do internship in 5 star hotels in Hangzhou as a GRO or in Department of Food and Beverage. 

"I learned what I would have never been able to learn in books, because attitude and service is something you need to achieve every day, a book will never teach you how to smile and how to possess the best attitude for your guests/customers even if from the inside you are having a bad day, you are feeling homesick or even if you are sad, the guests do not care how you do feel, they are new in city and they are very excited about Hangzhou, maybe it is their first time in city even in China, so they are expecting everything to be perfect, that is when quality comes, quality in service is when you exceed a customer’s expectation."---Hailey Aguirre, Intern from University of Colima, Mexico 

Participants of the Hotel Internship Program will do internship in 5 star hotels in Hangzhou for about 6 months and work 40 hours per week. Positions will be Guest Relation Officer (GRO) or in cafeteria. During the internship, hotels will offer accommodation and a certain amount of allowance to interns. ZISU will assign mentors to interns for work instructions and support them in other ways including residence permit application. Certificate will be offered afterwards. 

Fees:

1.Tuition fee: waived

2. Registration fee: 500 RMB

3. Insurance: 300 RMB ( hotels will reimburse it afterwards)

4. Internship Visa: 400 RMB  ( hotels will reimburse it afterwards)

5. Physical Check: 430 RMB  ( hotels will reimburse it afterwards)

6. Accommodation: 50 RMB/person during the intern’s stay at school, hotels will offer free accommodation during the internship. 

1. The applicants should be foreign citizens who are over 18 years old and studying in ZISU’s partner universities

2. The applicants should be majoring in Tourism Management or related fields.

3. The applicants should be in good health condition.

4. The applicants should have no criminal record, and will obey all laws, regulations, culture and traditions in China.  

Through the cooperation between ZISU, foreign partner universities and hotels in Hangzhou, we offer internship positions in hotels and instructions to international exchange students. The interns will be cultivated into applied talents who have both working experience and knowledge regarding to Tourism Management and Hotel Management, students will obtain a deeper understanding of the tourism market, language and culture in China.