国际学院
学习专业
学历教育
非学历教育
酒店实习项目
专业提供 国际经济与旅游管理学院
授课语言 英语
短期/长期 长期课程
学时 400
开学时间
学费 0
申请费 500

课程概况 课程介绍 申请要求 培养目标

酒店实习项目为国际交流与合作处、国际经济与旅游管理学院共同开设的交换生非学历项目,面向海外合作院校在读学生开放。自2016年开设以来,吸引了墨西哥、保加利亚、马来西亚的十余名交换生。通过本项目,交换生将获得前往杭州五星级酒店,在GRO、餐饮部等进行实习的机会。
"I learned what I would have never been able to learn in books, because attitude and service is something you need to achieve every day, a book will never teach you how to smile and how to possess the best attitude for your guests/customers even if from the inside you are having a bad day, you are feeling homesick or even if you are sad, the guests do not care how you do feel, they are new in city and they are very excited about Hangzhou, maybe it is their first time in city even in China, so they are expecting everything to be perfect, that is when quality comes, quality in service is when you exceed a customer’s expectation."---Hailey Aguirre, Intern from University of Colima, Mexico